FREQUENTLY ASKED QUESTIONS

Installation cost can vary based on site conditions, electrical power availability and unit size, but a standard installation is $580  To receive an accurate quote we will send one of our in house electricians out to site, when getting a quote from other pool equipment suppliers make sure they include the electrical component of the install in their install cost as this is often omitted and done by a third party costing you more this is not the case at heat that pool.

Again use our free pool heating calculator. Substantial energy savings can be achieved when using our inverter pool heat pumps compared to gas or other methods of heating – up to 85% less running cost than conventional heating methods saving you $3000 to $5000 a year. 

Heat Pump Calculator

COP stands for coefficient of performance and is a measurement of efficiency for heating and cooling machines. It is measured by the total energy input in electricity (kw) versus total energy output that’s leaving the unit in forms of heating or cooling in (KW) The higher the COP, the more efficient a unit is and we are proud to say that our units are remarkable for their high COPs of up to 22.14.  This means 1kW of energy input yields 22.14kW of heating output.

Industry leading warranty on all brands of heat pump we supply

25 Years on Titanium Heat Exchanger

10 Years on Compressor

5 Years On Parts

1 Year on Site Labour

We get asked this a lot! All the brands we offer have the latest Inverter technology, with wifi controls from the phone app included, and are more than capable of heating your pool. The Austek range has a few additional benefits in relation to value for money.

The AUSTEK Thermomax Series v3 is more energy efficient with a COP of 22.14 and a lower noise level (21.8db-36db). If a quieter and more energy efficient unit is a deciding factor then the AUSTEK Thermomax heat pump is for you. The other brands we install are just as good and will heat your pool, they just have a higher price point.

Don’t settle for less!  Did you know our units are designed and manufactured according to Australian and European standard, on top of that they are bench tested before leaving the factory. Our heat pumps boast only the highest quality components sourced from leading worldwide companies.  As well as 30% thicker copper for longevity, an insulated control box for further protection, larger heat sink (radiator) for extreme weather protection.

All our products offer the latest inverter technology,  titanium heat exchanger with 25 years warranty, automatic defrost feature, and built in Wi-Fi control phone app meaning you can operate your heat pump no matter where you are.

We pride ourselves on our customer service and after sales support. After all its your pool but our reputation.